Generally, we have very fast turn around times. Once we receive a unit for servicing, you can expect it to be shipped out the next business day.
The time frame usually looks like this:
- 2-4 business days shipping (from you to us)
- 1 day for servicing
- 2-4 business days shipping (from us to you)
For more advanced units, like the Ozonette or Cumulus, we have to sometimes order parts. If this is the case we may take longer than 1 day to service. We will contact you to let you know if it is going to be longer than normal.